S2 E95: Core Values with Teresa McCloy, The REALIFE Process

On this week's podcast  we introduce a new interview series where we will be chatting with industry experts to gain their insight on developing Core Values that create a winning team. 

We kick off this interview series with Teresa McCloy -- a Certified Coach, Speaker, and Enneagram Professional.

Teresa was once a workaholic who spent much of her time looking for affirmation through her productivity. After her family experienced a personal crisis, Teresa knew it was time to look inward and work through her need to always take on more. During this journey, she was able to find her REALSELF and is now helping others do the same through her REALIFE Process program. 

We talk to Teresa about core values and her own breaking points of when she realized she needed to depend on other people to achieve the success she was envisioning for herself. 

#TeamLOVE Book. Join the bold book writing journey as we write and share our first draft chapters from our upcoming book - Team Love: 28 Ways to Demonstrate Caring at Work here in season 3 of the For Love of Team podcast.

Be notified each week about a new episode and follow our journey at TeamLoveBook.com

Transcript

Teresa McCloy  0:00  

I'll use some principles and systems and structures and things because they did the hair on fire, get it done. I do it all myself and so fearful of even somebody five hours a week. You know what someone can do five hours a week is huge for you.

Winston Faircloth  0:16  

Hey there, it's your host Winston Faircloth and this is for love of team the podcast dedicated to helping you grow a team you love multiplying your impact income and freedom in business. And we do this by unlocking two central leadership decisions required to attract and keep your top talent one a compelling why coupled with to a clearly stated success? What does success look like? That why in the what leaves the hell to gifted committed collaborators bringing your vision to life. And in today's episode, we're introducing a new series that looks at several business owners and how they are growing their team by focusing on core values in their business, how core values guides their business on a day to day basis, helping them find the right team members and empowering those team members with the right kinds of principles to help grow their business. And today, I have the honor of kicking this one off with a great friend of mine, Theresa McCloy. Theresa was a guest of mine way back on episode 34, which was released just before the beginning of the pandemic in 2020. Now since that time, Teresa has pivoted her business, and she has done an amazing turn with her with her business in her company, her organization, the real life process. I got to watch that from afar over the past year and recently I became a client of Teresa's, in this program in this community that she's building with the real life process. I know you're going to love this episode. And we're going to learn together how values really drive everything that's going on in her business today. Teresa McCloy, my friend, my mentor, I'm a client of the real life process. I'm so excited to have you back as a repeat guest on for love of team podcast.

Teresa McCloy  2:23  

Well, it is exciting to be here again, Winston. And you just told me before we hit record that I was the last episode before that pandemic. I didn't know exactly how to take that. But it's great to be back on we have lots to talk about in just discovered together for the listeners today.

Winston Faircloth  2:44  

So much has changed since March 11. In 2020. My 60th birthday was the day that the World Health Organization declared a global pandemic. And you are the guest just before my birthday, Episode Number 34. For those of you who want to go back and hear more about Teresa's journey, and especially the real life process, we talked a lot about that in the earlier episode. But Teresa, why don't we just start out with a little intro about you and your company. And then we'll go from there.

Teresa McCloy  3:18  

Well, interesting that you say that that happened when you were 60. And in two days, I will be turning 60 and today's of the recording July 3. And so you and I over the last few years as we've gotten to become really good friends have talked a lot about those milestone places in our lives. And so yeah, so those milestones, you know, even as we reflect back on our business, the real life process is the business and the company. Now I am learning to say the company that we have, as we've developed out our teams, we help people really dive into that. Who am I being? And what do I want to do? You

Winston Faircloth  4:02  

know, how do I want to live life a little bit differently through discovering who my real self is managing time and projects and you know, the framework of your calendar in your real life, and then really leaning into the calling of what that work is. And it's not an easy process. But it's a process that we so enjoy helping clients go through and then we'll talk more as we go through the episode here today then about what how we've grown that and expanded that and why we're even needing to build teams at this point. And I am so excited to share this journey as well because as I've just mentioned, I am part of your community. I joined it a few months ago in part because I'm really, I've been traditionally very focused on work and achievement and I knew that I needed to develop the other aspects of my life outside of work and achievement. So the real life process has really been instrumental in my own personal growth and development over the last few months as I've joined the community,

Teresa McCloy  5:08  

it's been fun Winston to work with you have you in the community and also see you personally discovering the mindset shift of that full self like, you know that I, I have both a being and doing side to me and foundationally. If we're, if we're basing it from the being, then the doing come so much more natural, we're not pushing as much. Because, as I like to say, we know who we are, and who's we are. And we're building from there, I used that triangle so many times to show that upside down. And that foundation of the being peace, then we can build on we can build up our triangle, on to how we want that to look in our everyday life and how we want to do that in the work that we're called to do. So it's been fun to watch you on that journey the last few months, especially in a deeper dive there. And yeah, we're just thankful for that.

Winston Faircloth  6:11  

So for folks who aren't familiar with your framework, would you How would you describe it in just a few minutes in terms of what the process of a how the process came to be? And then to what the process how the process helps people?

Teresa McCloy  6:28  

Sure, I'll try to give the short version. But the short version is this, I was a workaholic, living with my hair on fire. So much needing the affirmation, that confirmation that need to do more always the adrenaline rush, the dopamine hit all the things. And I did that most of my life. Even as a teenager, I can look back and see, I worked a lot even as a teenager because it just gave me affirmation. And so learning though, through a crisis, really in our family, our son's journey with addiction, his eventual, he passed away in August of 2017. And but that whole 10 year journey, 1215 year journey with him, really had me diving into my own work, my own recovery of that workaholism behavior. In a long story, went through that and really learned some new rhythms, routine spiritual practices, ways of finding my being side of me, it was painful, it was hard. It's been a difficult journey. But yet now, as I've learned in the last, probably five years to really live into a new way of being, I call it a modern day Rule of Life. Because a rule of life, we all have one, we just don't always recognize that we have one, right, we have the same rhythms and habits and routines, and behaviors and coping behaviors. It's recognizing, oh, I do that and then saying, but I want to do it differently. So that's why I call it a modern day Rule of Life, we get to decide in this modern day how we're going to do that. And so that's that's the process, really, we have four components that we take people through. Many times, our clients come in at different places and those components, some come in really wanting to work on the management of the calendar and the time and the framework, some really need to do some project management, some are looking for sustainability, which is one of our components. Some are looking for that deeper real life being part like you talked about, we want to meet people wherever they're at in that process. But knowing that kind of like when you build something, you kind of need all four pieces. But let's meet people where they're at plant those seeds develop out that and then we'll move to one of the other components. So it is a new way of being a new way of living life and seeing it through a new lens

Winston Faircloth  9:05  

a little bit differently. We have tools and worksheets and all kinds of ways that we do that. And now ways that we're actually training other facilitators to do that. And that's the program in the community that you've joined recently. And I think this is probably one of the biggest parts of your own pivot in your business was that I think at the time we had this conversation, almost a year and a half ago now. You had been delivering this value and these frameworks and these concepts and tools and practices, one to one,

Teresa McCloy  9:37  

for the most part. Yes. I mean, you know, I am an entrepreneur, I am a type three on the inia gram, which is a tool that I love to use as part of that being discovery. And so I tried a lot of things. I've done online courses, you know, but the majority of my work I've done group programs, but the majority of my work had ended up working with people, mostly small business owners, entrepreneurs, coaches, at a very one to one level. And then as you said, about a year and a half ago, during COVID, as with everyone else's business, things shut down. I had really built 2020 to be a year of doing a lot of speaking and keynoting. And I was booked into some things, I was really excited about how that side of my business is growing. Well guess what it didn't, because of, you know, the shutdowns and no events. So as our friend and Miller says, what does this make possible? And we took a leap of faith truly, to say, people are asking me if they can use some parts of my content, what would it look like to have a community of people that we would train to facilitate the exact same thing we're doing? Because another thing we've been doing was retreats. And so that was kind of the pivot we began to make is I love new things. And so I'm not afraid to like just throw something out there and see, well, this work. And it's kind of the fun of, you know, what do they say, building the plane while you're flying or something like that? That's kind of what I do sometimes. But I always try to do it in a trusted community of people that are willing to take that risk with me. And I'm always very honest to say, Hey, I don't have this all figured out. But we can do this together. And we did. So we started with about eight people. And now I think we're at 21 or 22 facilitators across the country, and now in the Bahamas as well.

Winston Faircloth  11:46  

International.

Teresa McCloy  11:47  

We are I somebody said that the other day, and I would like it's the Bahamas International. I'm not sure for this or not. But it sounds good.

Winston Faircloth  11:56  

Yeah. And and so you, you took this leap of faith that has really expanded the reach not only to individual clients, but then by extension, the folks that they are serving,

Teresa McCloy  12:08  

it's extended the reach definitely, I was just talking with one of our team members this morning, I said a year into the program. Now. I am amazed at what our people are doing. I think just in the last month, we've had two of our facilitators launch podcasts, we've had one facilitator that is really showing up. As a coach, we had one that led a workshop this this past week, we've had our facilitators do one of them has done to in person retreats. In the past six months, I mean, the growth of what we're seeing them doing and it still blows me away. I'm like, they're using my content, they're using our components to share with other people, I would have never met the people that they're impacting. And we we kind of founded the facilitator program with three C's coaching community and content. And we do help people that are in that entrepreneurial, you know, I want to launch this out, I know that I'm a good coach or spiritual director, we have some pastors in the group, we have business owners, just a lot of different variety of people. And I want I want to grow my voice, I want to say something I want to help others, and just seeing your content used in all these different places that I could have never imagined, and seeing people reach that I would have never known. It's pretty humbling. It's It's exciting. But it's also pretty humbling to think, Wow, God, this is just amazing what you're doing.

Winston Faircloth  13:44  

Well, you know, he asks us to take that leap of faith. He also asks us to take that step first, right before we see you know, the word in part or anything like that, we see those kinds of things. But this is also put some pressure on you, as the as the leader to add capability to your organization. So why don't you share since this series is about values and team, what, tell us a little bit about the capacity building that you've had to do internally, within your organization? Well,

Teresa McCloy  14:19  

that's it. That's a great question. So I want to start with the values piece. Let's talk about that first. Because you know, as a solopreneur, I've always loved the things like let's have a mission statement. Let's have a value statement. Let's really say what we're about. I'd love that kind of work. It's actually part of even what we have a client do, what's your real life statement? Who are you about? You know, and so I did some work around that two or three years ago. But it's been interesting even as we've grown our team, and even just last month when we had our monthly team meeting, we sat down as a team and looked at these again, and I'll share them with your audience. Maybe So we can dive in, but they our values are to be present. And that can be defined so many different ways. But it starts with that we want to be present with our, our clients, we call our facilitators or our clients, my one to one client, we want to show up and be present, we want to be real, very transparent. In what we share how we do, what we do the behind the scenes, all the things, there's nothing that's a secret. In my business, you probably actually know more than you want to know. bring joy, that's so exciting for me, I now work out of a co working spaces, you know, Winston and I would say this space helps me be joyful and bring joy because I love the fun of a business. I love the meals together, the conversations, the retreats that we have for our facilitators, just that idea of bringing joy, but the last one is all those are great, be present, be real bring joy. But the last one is create impact. So you know, we could be president real joy. But if there's not movement, again, might take three can't help. But if there's not movement, if there's not okay, all that's great. But now let's send send out right that missional part of who we are, let's send out to create impact. And if anything I want to do whether I'm working with a private client, or I'm working with our facilitators, I want to see how are they making an impact? What's the ripple effect that they're going to have? That? Yeah, that's just the way I envisioned it, it's just like ripples on the water that go out that one of my loves to do, and I think you and I are alike. And this is I love to introduce someone to someone else. As a connector, it's probably one of my strengths on strength finder, and then really get out of the way and just see what happened. Like that was a great connection. And, and I've done that for years, I just got to do it again this week with some people. And yeah, that's a way we can create impact. So those are our four values. You know, I'm showing you listeners can't see, but I have them on a sticky note, I'm not a sticky note, girl, I don't really love sticky notes. But I have my values until I get them up on my wall written on a sticky note that stays right here on my computer all the time. Just to remind me. these are these are how you want to show up when you're representing the real life process.

Winston Faircloth  17:29  

What a great, very simple, but very powerful way to word statements. Right? Yeah,

Teresa McCloy  17:34  

it took me a while to get them down to that. I can

Winston Faircloth  17:37  

imagine and and they do represent your brand. So well just you know, as a client as a participant in the facilitators program, I'm reading them here on my screen. And you know, I resonate with the be real, it's the one it's the one reason I wanted to join, right, it's and to be present. I mean, all of these are things I aspire to as a client too. So not only does it have a impact on your team, it also should be guidepost for the right fit clients potentially. Right.

Teresa McCloy  18:07  

It should be and I hope that it is I hope that it's something that we pass along to our facilitators who are representing our brand. It is also important to me. And it's something you know, we have our monthly meetings that we actually talk about these at the beginning of our meeting. Right now we have three people on our team crazily enough, and we're getting ready to add a fourth this fall, you know, when I want to talk about with the team, like, so how are you showing up real? You know, give me a story, tell me something, what's the greatest joy that you've had this past month? You know, where have you felt the need to be present? Or am I not being present with you, and you need me to be more, you know, like that, that accountability piece that comes in, and then we get to celebrate and talk about where we're creating impact or where we're not, and we need to step up our game. We love the EOS system, the entrepreneurial operating system, is what we're developing out as the underneath kind of framework for our team side of the real life process. And one of those is, you know, issues, what are the issues that you want to talk about? That's one of the little diagrams. And so if we're not creating enough impact, that's an issue. But it brings us back around our values of like, No, we, you know, we're not going to get it perfect. But we definitely want to see impact. And that's not just revenue by any means at all. That's important. That's not the only KPI that we're looking at.

Winston Faircloth  19:36  

Yep. You know, earlier you talked about how a modern day Rule of Life exist, whether we are aware of that or not. And I think similarly, our corporate culture exists, whether we're aware of it or not. And so, you know, these values are really I think the signposts the Northstar, the guardrails to the culture that you're building.

Teresa McCloy  20:00  

Absolutely. And that's why I wanted them to be simple. And I've worked for them to be simple. And they really resonate with with my team, whether it's the team we have now or the team, we might grow in the future. And I did a lot of research, I really listened to a lot of other people's values, and what their corporate, you know, company, whatever you want to call them business values were and because we got them down to just two words there, you can memorize them really quickly. And I think we can grow up on them, because each one of them is deep or can be, but yet, they can be super simple. So you know, I think when we're thinking about business, you're also thinking about what's going to go out there to the world, but what's going to be internal for your team as well. So the other question you asked me, I don't want to not talk about it is what have been the like places that I've come up against, as I'm building out this team, because it was just one other person and myself, she was kind of sat in the seat on the buses, Chief people officer took care of like, you know, Chief cook, and bottle washer, as they said, she did everything, right copy, scheduled appointments, everything you can imagine. And then when we added and took care of the people ended it all very well. But when we were growing the facilitator program, we're like, okay, we're at a place where we've got to have someone else long story how this other person came to our team. But I really knew I needed to hand over the reins, so to speak, of holding all the balls in the air. And I noticed very quickly that was in March, when we brought this person on, I put them in the seat on the bus as project manager. And I noticed very quickly when we would start to have team meetings, even just the three of us. So very small team still bit that I was driving the bus, in meetings in, you know, our project management software, and decisions and my creativity went to nothing, because I just felt this huge stress of driving the bus and being responsible to them. And for them both. So when I could shift the project manager and I had a discussion, I said, Okay, we're going to use the EOS system, I'm giving it all to you, I did a huge day where I just did a huge download to her of this, this and this, you organize it, you put it together, you run the meetings, you run our calls, the weight that has been lifted off of me to go back into what he calls the visionary, that of like, I'm everything, and I'm responsible for everything. It's been a huge shift. And Winston, you've done a lot of coaching with me. We mentor each other back and forth. And you've really helped me to stay on that straight narrow, so to speak, to continue to challenge me to be the leader of my organization in a visionary sense, not in the doer of tasks.

Winston Faircloth  22:55  

Yeah, our mutual mentor Dan Sullivan talks, you know, and he's really influenced a lot of my thinking. And I think yours too, in terms of how we lead well. And it's, I think, if I boil down his principle, it comes down to as leaders, we're responsible for a compelling why and crystal clear what success looks like, and not the how, and when I'm in the house, a disaster. I don't know if that you resonate with that.

Teresa McCloy  23:22  

And I'll give you an example. This just happened yesterday on our team. So we had a big team meeting and we came up with our our big rocks, right? Like, here's the quarterly thing. And this is what I teach to clients, you know, what are your projects for the next 90 days, I love the 90 day model and framework for those types of forward motion. So we have that in our business. Here's the three things. Don't focus on anything else just do these three things. So I met with our chief people officer yesterday, Erica, and one of her things was we've done some rewording and rebranding, as we're working on a book we've come up with, we need some different language for some of our things. That mean, every piece of content that we've already created has to change. It's a big undertaking, and we know you can't just do it overnight. She went through but it was her project to carry forward right her team project, she went through every piece of content that we have, we use Canva to create most of our content. She went through all of it, organized it into folders, passing it on to our virtual assistant who's actually going to do the work and has it dated in our task management software of when each of those core pieces needs to be done by now. I sat there in 10 minutes, she went through it with me showed it to me and said this is what we're going to do and this is how we're going to do it. How's this look like? And I was cried. Like, I'm like, this could be heaven. I'm not sure. I'm really close for a type three. It was organized, it had due dates. It was structured, it was going to be passed from she did the work but then she passed it to someone else which I love. She delegated it out but I had nothing to do with it. But yet is a huge value for me to get that where it needed to be for our facilitators that we now have to pass it on to for our clients for the next challenge that we have coming up all the things it needs done, it's high priority, but I didn't do any of it. I was capable. And that's the thing, many times were capable of leaders of doing all of that. But while she was doing all of that, we also were selling things yesterday and I was meeting with clients is that's the work only I can do. So there was a lot going on yesterday, and it was such a productive day. But I had nothing to do with the behind the scenes of it all.

Winston Faircloth  25:37  

I think I hear the heavenly chorus in the background, honestly. Because Yeah, yes. And this is this is the opportunity. This is the hardest, and maybe you can just speak to this because I think this is a very hard moment for solopreneurs.

Teresa McCloy  25:54  

It's a hugely hard moment. And I think you just like everything else, you know, we talk about in the process, you have to establish new rhythms, and routines. So even as a company in growth, creating a new rule of life is hard. And I've said this to you multiple times in private conversations. I know what I don't want to be

Winston Faircloth  26:17  

yes.

Teresa McCloy  26:18  

So I don't want to have to I coach, so many business owners who are trying to go back, you know, God gives me the opportunity to see what I don't want. And they have to go back and tried to rebuild values and principles and systems and structures and things because they did the hair on fire, get it done. I do it all myself. And so fearful of even somebody five hours a week, you know what someone can do five hours a week is huge for you, Erica probably spent three to four hours on that what I just described for you. And if you were that person that receives that gift, you're just like, yes, awesome. I was over here doing this while you were doing this. And then you just continue to build on that it's not easy to make that transition. You have to I mean, I'm walking in it right now I'm in the messy middle. But I'm loving just those wins that I see along the way of saying, No, we can turn this ship around, we're headed down this crazy path. But we can make the pivot and we can turn this around have some adult conversations, which we had to have about where people sit on that boss and who's where and what's their roles, and what do they do. Um, but it brings such health to who we are that now it's fun, and we're ready to bring on another person and discuss what that looks like.

Winston Faircloth  27:42  

Yeah. And and what I appreciate about observing your business from the sidelines, and now as a participant in your business as a client is the methodical way in which that you're putting this foundational work in place. And so many entrepreneurs are all about the product are they're all about the client. And yet they don't have systems, they don't have the ability to even receive this kind of awesome talent that's available.

Teresa McCloy  28:10  

Well, I was I had the opportunity yesterday to teach a class for a coaching organization that I work with. The class is actually called successful coach. And they use the E myth book by Michael Gerber. And I was in the chapter on systematizing, that we were those three hats, right? The entrepreneurial, entrepreneurial hat, the is it called the master mastery hat, I think and the technician, right. And so you wear all three, but eventually, as you grow your organization, you have to choose to stay in the entrepreneurial hat and, and a little bit of the technician and then let people have the mastery, you know, you can't wear all three hats forever. In the beginning, you have to kind of do it all. But there's there's a fine line time that comes from because just like you said, Winston, at some point, you're either going to be focusing so much on the client and the product that the back end looks like a really bad teenagers messy bedroom, right? Just that visual of you walk in and the clothes are everywhere, and the leftover chip bags and the drinks on the counter and all that and that's what the back side, the back end of your business starts to look like and now you're not sending out invoices and you're not taking in you sold great product. But you don't have product on hand or, you know, you're not invoicing your private clients or whatever it might be. And it looks really messy, but yet out front, you look great, but at some point it's going to catch up to you.

Winston Faircloth  29:42  

And it reminds me of your upside down triangle too in terms of it's a very shaky foundation and it usually happens at the moment of inflection of client uptake or your products. It seems like that that is where a lot of businesses crash and burn.

Teresa McCloy  29:59  

I will say this To you, and you and I can both relate to this as our personalities. But I think for so many small business owners and as I said, I coach Coach a lot of them with my private work, there becomes a shame of hiring someone and letting them see your messy bedroom. Like, you know, when somebody comes over when you have a guest. And the laundry is not folded and all this stuff, what do you do? You shove it all in the bedrooms in the closets. And it all looks great, but you're dying if somebody opens that door. And so when we get to this messy middle with our teams, if we're not careful, or with our solopreneur ship, and we know we need to hire someone hair's on fire, we're dying on the vine, but yet, we don't want to open the door, because and yet there are people that are so talented and so gifted, and we may think our inboxes at 10,000. Right? That's one of the things you know, I have so many emails, it's a 10,000, whatever, if there is somebody out there a virtual assistant executive assistant, whoever that their superpower is email inbox, and they can do it and fix it in about two hours. Right? You've had that experience, have you not?

Winston Faircloth  31:09  

Yes. Okay. Yeah, I mean, for me, procrastination is like the ultimate signal that I need to take something off my plate, because if I am ruminating about it, you know, that's the other cost, right? There's a cost to not getting it done. And then with all the dread time in advance of that, that, you know, so a I don't do it as well as this person with a superpower be there was all this thinking about it, and dreading it That was way preceding this. And they saw it just like that.

Teresa McCloy  31:38  

Well, it's interesting, like I'm on this house theme. But last fall, that was one of the things I decided to do. I'm like, I'm hiring somebody to clean my house. Like, I'm letting that go. Like I can serve private clients and do this. And I can come home every Wednesday and my house is clean, I was finally willing to open the door to my home and I don't have a dirty home. I'm not messy. But yet, it's just that I don't have to do this on the weekends. Now. That's the same thing. And I actually look at my house cleaner as a part of my team 1000. Yes, one of my favorite mentors that I followed for years is Natalie ekdahl with biz chicks, and she coaches only high performing women. And that's one of her things is hire help. I don't care if it's someone to clean your house, run your kids around, do whatever, get your groceries now we have all these great grocery services, right that developed out of COVID. So many conveniences came from COVID that you know, we can celebrate, but hire the help you need and build your teams even in your personal life that give you space and margin. So you know, you you know, if you're married, you and your husband sit down or you and your wife sit down and go, let's hire someone to clean our house. So we can play golf together on Saturday mornings

Winston Faircloth  32:47  

100%. I mean, it's funny, you mentioned that because Christine just left my house who makes my house feel almost spa like I tell her that every time she comes I feel like I live in a spa now that she's been here. I'm a pretty tidy person. It's not like they're, you know, a whole bunch of stuff. But she does stuff I don't think about doing or wouldn't touch the other thing, Teresa is I think some folks may be on this hair and fire state confused team and employees.

Teresa McCloy  33:14  

say more about that, Winston?

Winston Faircloth  33:17  

Well, well, here's what because I think some people think, okay, I can't have a team member unless I pay them $50,000 a year and provide benefits and do all that stuff. I'm not ready to make that kind of investment. You mentioned, you know, your house cleaners part of your team, not the three persons you were referring to earlier. But but to me team is is a different definition than employee?

Teresa McCloy  33:39  

Well, I think one of the things and maybe this is why I've been able to continue to grow in this when I left the full time ministry position I was in because I have a technology background love technology loves systems and processes and all that one of the things I knew I could do to kind of bridge the gap was work as a virtual assistant. So I actually went with a company and a service and you had to interview and do all these things. And I ended up being a virtual assistant for five clients for about a year. And I learned so much from that experience because I saw what I could get done for them. Some of my clients were five hours a week, and some were 10 hours a week. So it was in increments. And that's how I've hired. Now I hire more on a retainer basis. Yes, in the beginning, I hired hourly but what someone can do for you like cleaning up your inbox, keeping your emails sorted, creating content for you that you're going to use in your programs, whether that's slides or presentations or free offers, if you're an online entrepreneur or whatever it is, I had clients that I did 10 he would die if he was hearing this right now but everything from order gifts for their wife to you know manage the personal side, all the Christmas gifts, all the you know book, the dog at the spa treatments and all the things to very specific content creation work for all types of industries. So What people like that can do for you on a contractual basis. And I've seen you do this in your business, even, we don't have to hire people forever. It could be three months, six months to where they get something set up and going for you. Both of us have a podcast, both of us use someone else to edit that and put it together and get it where it needs to go. And it's so worth that those are all people on your team. I think the mindset of teams from the corporate space, Oh, I can't have all these people standing around at the watercooler not doing anything to what it is in this new online entrepreneurial, virtual world. His remote work is so different. And I know the work you're doing is really speaking into that space. And I'm so appreciative of how you've done that for our team. Well, it's

Winston Faircloth  35:50  

it's an honor, and it's so much fun to watch your progression. Teresa, it's just been a delight to watch your growth and the impact. I mean, so going back to your four, you know, your journey has been present real joy and impactful. And it's an honor to have you back as a repeat guest, I can't wait to have you back in a little bit when your team is actually even bigger and more diverse. And you've got a book coming out at some point, right?

Teresa McCloy  36:17  

We do. We hope within this next year. We're writing it right now as a team. So again, I love collaboration. So our team is putting together this book and our content, we're excited but um, I'd love to give your audience something right now that they could use and take away if they go to the real life process. COMM we spell real life with one L. So the real life process calm, there's a free offer there that really dives into your top five needs your top five values, which we just talked about. But more on a personal level. It's a great little assessment, you can cause great conversation as you share your needs with those around you. We look at this from a very spiritual perspective. So we'd love for you to go out and grab that free offer and just have a fun time with it. Let it lead to some great discussions.

Winston Faircloth  37:09  

And let me just echo this for folks. Please go get this download it. It was transformational for me a few weeks ago to really look at it with a fresh set of eyes and to now start living more into it more importantly, right it's one thing to know it's another thing to live.

Teresa McCloy  37:27  

Absolutely. It's part of that you know, real self, you know that being peace right there. So absolutely. Thanks, Winston. This has been fun.

Winston Faircloth  37:34  

Teresa, we will put all of the links in the show notes for folks to be able to connect with you. The real life process calm Teresa's everywhere on social media, you're going to love cutting edge. He has a beautiful podcast tells the podcast name

Teresa McCloy  37:47  

the real life process podcast. It's pretty simple.

Winston Faircloth  37:50  

Well, here you go. So thank you, Teresa, so much for being our guest today.

Teresa McCloy  37:55  

Thank you, friend.

Winston Faircloth  37:56  

I hope that you loved that conversation with three. So I felt like we were just sitting on the back porch having a nice glass of lemonade, and just talking about and just reminiscing about the growth that she's had in her organization. And it all comes from that alignment, that set of values and then being opportunistic, and finding really great people to fill roles, the bus the seats on the buses she described so well in this episode. she embodies what I believe really makes a business that you love, which is surrounding yourself with a team that you love. And what could be better than this. Remember, our client experiences never exceed the love we show to our team and for love of team is a leading indicator for your future success by multiplying your impact income and freedom and business traces organization the real life process is a great example of this. So I hope that you'll be blessed friends and I can't wait to catch you on the next episode.

Transcribed by https://otter.ai